With cloud-native adoption surging, organizations increasingly rely on managed security service providers (MSSPs) to handle their cloud security. Today, Palo Alto Networks introduces new Prisma Cloud features for MSSPs to simplify the way they deliver code-to-cloud security services to customers.
The Opportunity for MSSPs
As organizations increasingly move to the cloud and embrace modern application development, they face a growing need for robust security measures. Many of these organizations may lack the in-house expertise or resources necessary for effective security management. Managed security service providers (MSSPs) can step in to help by securing cloud environments, allowing businesses to focus on their core operations.
Cloud-native application protection platforms (CNAPPs) have emerged over the recent years to integrate security controls that secure applications across clouds. According to Palo Alto Networks market research, the total addressable market for CNAPPs will exceed $16 billion in 2025.
CNAPP solutions enable MSSPs to enhance security services by covering a wide variety of customer requirements. However, MSSPs today face several challenges when building, selling and managing security services from code to cloud.
Slow Time-to-Market: Integrating multiple vendor products creates fragmented solutions that delay onboarding and hinder service scaling.
Security Blind Spots: Multiple consoles and inconsistent policies across security products create coverage gaps and leave customers vulnerable to attacks.
Limited Service Customization: Diverse tenancy, scaling and licensing models across products prevent MSSPs from delivering tailored security services.
These shortcomings stem from the complex threat landscape, cybersecurity skill shortages and the need for rapid adaptation while controlling costs. MSSPs face challenges in delivering comprehensive cloud security services, which Prisma Cloud now addresses.
Introducing Prisma Cloud’s MSSP Console
Prisma Cloud by Palo Alto Networks is the Code to CloudTM platform that protects applications from development to runtime. Today, we’re announcing a multitenant portal enabling MSSPs to deliver integrated code-to-cloud security services at scale with flexibility.
Multitenancy
Our hierarchical multitenancy console delivers code-to-cloud security services at scale. It simplifies management of multiple customers, keeping each customer's data isolated and secure. For those who are Prisma Cloud customers, you can migrate your existing tenants and take advantage of the console. MSSPs can manage large customer numbers efficiently without compromising security or performance.
![Create, group and manage customer tenants.](https://www.paloaltonetworks.com/blog/wp-content/uploads/2024/08/word-image-327387-1.png)
Policy Grouping
MSSPs create and assign custom security templates to customers, tailoring cloud security to specific needs. These policy groups remain immutable for end customers, ensuring compliance with organizational and industry security standards. Prisma Cloud gives MSSPs access to thousands of prebuilt policies and allows them to create custom policies. With policy groups, MSSPs can deliver differentiated services based on market segment requirements.
![Create uniform policies across tenants.](https://www.paloaltonetworks.com/blog/wp-content/uploads/2024/08/word-image-327387-2.png)
Centralized Alert Management
The MSSP console provides centralized monitoring and responding to security incidents across all customers. This streamlined approach reduces complexity in handling security events, enabling faster and more effective threat response.
![Manage alerts across tenants from one console.](https://www.paloaltonetworks.com/blog/wp-content/uploads/2024/08/word-image-327387-3.png)
Flexible Service Management
The platform provides a single interface for managing security policies, alerts, licensing, chargebacks and users. This centralization reduces the need for multiple consoles, improving efficiency. MSSPs manage their entire security infrastructure from one place, reducing operational overhead and improving service delivery.
![Manage Prisma Cloud credits for multiple customers in the multitenant console.](https://www.paloaltonetworks.com/blog/wp-content/uploads/2024/08/word-image-327387-4.png)
Benefits
Our multitenant portal advances managed cloud security service delivery. It addresses key MSSP challenges, enabling differentiated services, minimizing time-to-market, scaling efficiently, segmenting customer data, and simplifying operations. This integrated approach helps MSSPs enhance service offerings, improve customer satisfaction, and drive business growth.
Faster Time-to-Market: Reduce onboarding times, scale services on-demand, and respond to customer needs more quickly with a multitenant platform.
Betters Security Outcomes: Remove coverage gaps and protect customers against modern attacks with a centralized policy model.
Greater Service Customization: Provide tailored security services that meet specific customer and market requirements with flexible licensing and selective module activation.
Securing Customers Together
Prisma® Cloud is the Code to Cloud platform designed to protect applications across any public, private, hybrid or multicloud environment. Today, Prisma Cloud enables MSSPs to deliver differentiated services from code to cloud and scale with their customers needs.
With our interactive demo below, you can experience the new Prisma Cloud enhancements for MSSPs. Learn more about Prisma Cloud and our MSSP partner program.
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